Your Questions, Answered

ZenPropTech specializes in building high-performance digital platforms for proprietary trading firms. We deliver an end-to-end managed solution - infrastructure, risk engine, dashboard, KYC, payouts, and marketing site - so you can launch and operate your firm without building from scratch.

New founders launching their first prop firm, existing brokers expanding into prop, and established firms looking to migrate off limiting white-label platforms. We have managed 2.4B+ in trader capital across our client base.

No. Many of our founders come from marketing, finance, or fintech backgrounds. We guide you through challenge structure design, risk parameters, broker selection, and compliance basics during onboarding.

Generic white-labels lock you into one platform, one design, and one rule set. We build a custom-branded firm with your choice of trading platform, custom risk logic, your own dashboard, and full data ownership - at white-label speed.

A free 30-minute discovery call. We map your challenge structure, preferred broker, payment flow, and target go-live date, then send a tailored proposal.

10 days from kickoff to first trader, following our 10-step process: discovery, brand and domain, server provisioning, risk engine, KYC and payouts, white-label dashboard, pricing tiers, QA, marketing handover, and go-live.

Brand assets (or a brief if you do not have them yet), preferred trading platform, broker or liquidity provider (or we will recommend one), payment processor accounts, and a domain. We can handle most of these on your behalf.

Yes. Book a consultation and we will walk you through live client dashboards, the trader interface, and the admin risk console.

The most common delays are KYC and PSP provider approval times and waiting on broker account activation. We start these in parallel on Day 1 to keep the 10-day timeline on track.

Custom-branded website, trader dashboard (frontend and backend), full branding and UI/UX, MatchTrader or MT5 integration, advanced order and risk management engine, real-time trading environment, CRM, affiliate system, email automation, payment gateway, KYC and certificate automation, hosting, domain, SSL, and API integrations.

Yes - both. Dashboards are fully white-labeled and configurable: challenge types, account sizes, profit targets, drawdown rules, payout cycles, leaderboards, and certificates.

Yes. Our branding and marketing service covers identity, logo, brand system, and full UI/UX for the trader-facing product and marketing site.

Yes. Post-launch we ship new features, run A/B tests on funnels, optimize dashboards, and build custom integrations as your firm scales.

MatchTrader, MetaTrader 5 (MT5), MetaTrader 4 (MT4), cTrader, TradeLocker, and TradingView.

Yes. We handle migrations (for example, MT5 to MatchTrader) including historical trade data, account mapping, and trader communication.

Real-time monitoring of every trade against your rule set - max daily loss, max drawdown, consistency rules, news trading restrictions, lot size limits, and custom logic. Violations trigger automated account actions and notifications.

Yes - forex, indices, commodities, crypto, and stocks, depending on your broker and liquidity provider.

Yes. If you already have a relationship, we bridge to it. If not, we recommend brokers based on your instruments, regions, and pricing model.

All major PSPs used in prop - we recommend based on your target regions, accepted methods (cards, crypto, bank transfer), and risk profile. Multi-currency and global payment support is standard.

Payouts run on configurable cycles (on-demand, biweekly, monthly). Traders request via the dashboard, the system validates against your rules, and payment is triggered through the connected PSP.

We integrate Veriff for automated identity verification and document checks. KYC happens during account funding and again before first payout. Certificates are auto-generated on challenge pass.

We build the technical infrastructure to support compliance (KYC, AML flags, data retention, audit logs). Legal jurisdiction, entity setup, and regulatory licensing remain the firm owner's responsibility - we can refer specialists.

Encrypted data at rest and in transit, role-based access control, segregated trader funds via PSP, regular backups, and audit logging across the platform.

Pricing varies by scope - trading platform choice, custom features, integrations, and ongoing support level. Book a free consultation for a tailored quote within 48 hours.

We offer multiple models: one-time setup with monthly platform and support fees is most common. Custom enterprise arrangements are available for larger firms.

Third-party costs (broker fees, PSP fees, KYC per-check fees, ad spend), legal and regulatory setup, and content creation beyond the launch marketing kit.

24/7 customer support, a dedicated account manager, and a priority Slack channel for your team. We help with new program launches, infrastructure scaling, and feature requests.

Yes. The launch package includes a marketing kit. Ongoing, we support paid ad creative, funnel optimization, affiliate program setup, and influencer campaign infrastructure.

Built-in multi-tier affiliate tracking with unique links, real-time commission calculation, automated payouts, and an affiliate dashboard. Configurable commission structures (CPA, revshare, hybrid).

You do. Full white-label ownership - your brand, your domain, your customer database, your trade data.

Scalable cloud infrastructure with high availability. Hosting region can be selected based on your trader base and compliance requirements.

Yes. We migrate trader accounts, historical trades, payout history, and affiliate data without disrupting active traders.

Yes. APIs for trader data, trade events, payouts, KYC status, and affiliate tracking are available for custom integrations.

Yes. The infrastructure is built for scale - production-proven across 2.4B+ in managed trader capital.

Yes. Run unlimited challenge types (1-step, 2-step, instant funding, and more) and pricing tiers in parallel, each with custom rules and payouts.